ViewSonic Corp., a leading global provider of visual solution products, is transforming traditional business workflow with the leading Electromagnetic Resonance Pen Technology (EMP) line-up. This product line enables users to write and sign directly on the display, offering an intuitive and authentic simulation of a typical handwriting experience using a battery-free pen. It provides efficient and cost-savings for numerous electronic document demands in the telecommunications sector, bringing a paperless workflow and a stronger customer service system.
“With the everyday need of signatures on large amounts of paperwork such as mobile and internet service contracts in the telecommunications industry, telecom companies search for a more effective and efficient way to boost their workflow in customer service management,” said Bonny Cheng, General Manager of the Display Business Unit at ViewSonic.
The China Mobile Telecommunication Company, the world’s largest telecom company, has already adopted this new e-signature solution and is gradually spreading this solution to all their branches. Customers can review contracts and sign their names directly on screens instead of having to print out paper contracts at the China Mobile branch, saving time and paper from the digitalized process. This new workflow increases efficiency and productivity for the internal organization without the need to create and store hardcopy documents. These information can be stored and viewed electronically and securely. ViewSonic foresees that there will be more mobile carriers who phase this innovative e-signature paper-less workflow into this competitive telecommunication industry. With the client’s recognition, ViewSonic will continue to develop new products for a secured e-signature and paperless workflow solution.
ViewSonic’s pen display products with the integration of EMP are honored to be the choice of China Mobile Telecommunication, and the products have been installed at each counter of the branches, allowing users to fill out and sign contracts accurately and directly on screen.
With a 1280×800 high-definition resolution screen and a durable edge-to-edge 8H protective glass faceplate, ViewSonic’s 10-inch pen display PD1011 features 2048 level pen pressure sensitivity, 5080 line per inch (LPI) density and 10mm pen hover capability that enable telecom operators and customers to review, mark and sign contracts directly on this device with every written detail reproduced accurately on screen using ViewSonic’s battery-free pen.
The PD1011 is easy to deploy at the counter via its one-cable USB solution design, allowing telecom operators to power up PD1011 and transmits any of electronic documents and images at the same time with an easy and clutter-free installation via one USB connection. This PD1011 pen display is compatible with Windows® and Mac OS operating systems, and a variety of different digital signature software, such as Adobe Reader signature, banking, retail and other customized application, for a complete paper-free e-signature solution.
ViewSonic launches a pen display line with diverse sizes (from 7-inch to 22-inch) and Windows® based pen tablet with the integration of EMP this year in 2015, and continues to offer users an eco-friendly, and low cost of total ownership (TCO) working environment, as well as an intuitive and comfortable digital handwriting experience in a wider range of scenario usage, from telecom, bank, hotel, to leasing companies.